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Friday, January 20, 2006

Computer Skills Your Staff Must Have

As you get started with your business, one question is running through your mind: How much do I REALLY have to know?

The good news is, to start, not much. Installations these days are much easier than ever before. Wizards walk you through the steps, and you can get Not for Resale (NFR) copies to practice your skills before walking into your clients’ offices.

In order to get started, though, there are five skills you and your staff must possess:

  1. Good strong PC hardware skills
  2. Ability to handle a peer-to-peer setup
  3. Understanding of what TCP/IP is all about
  4. Know the difference between POP3 and SMTP
  5. Ability to work with basic SOHO routers

With a little training on a weekly basis as you walk through NFR copies of products you wish to sell, you and your employees should be able to train one another and assist your clients with confidence, competence, and professionalism.

To learn more about the skills you and your employees need to know as well as how to keep employees loyal to you, take a look at Computer Skills: Which Ones Your Staff Needs (link above).

Submitted by Computer Consulting 101