Almost anything is possible online these days. When you are considering signing a service agreement, make sure that the company will offer online technical support as well. This way you are not always having someone come to the office, but rather you can get many answers immediately through the Internet.
Live Online Tech Support
Now many companies may offer online technical support through email, but others go a step above and offer Live online technical support. You can open a chat with a technician, explain your problems, and get instant answers.
Even if a technician can’t answer your question through the live online tech support, they will at least have all the information to pass on through the normal lines of communication. And, the best news is to come – all of this is covered through the service agreement for which you’ve already paid.
Learn more about choosing a service agreement and a computer consulting agreement by following the above link to the complete article.
Posted by Computer Consulting 101