Talk to your client and understand their needs and why they are hiring you. Are they trying to save money? Are they having problems? Do they just need a fresh perspective? You can better help clients if you understand their motivations.
Your clients may expect you to train their employees. Remember that you're the expert and act accordingly. Your clients may also want an unbiased opinion, and that's just what you should give; don't focus on what will give you the most profit – offer the truth. You will create a long-term trusted relationship with your clients by showing your honesty.
Add value to a client's company with your services, and they're likely to call you again and provide others with your name. Read the complete article for more information (link above).
Submitted by Joshua Feinberg