It is an extremely important concept for small businesses to have their own computer consulting support to call on in case of emergencies or complicated problems, but many can be easily solved without the help of a skilled technician.
If you are working at any company today, you probably deal often with computers, but you may be somewhat of a technophobe or have no real knowledge of your own machine. Computer Consulting 101, a resource for many professionals, offers this simple piece of advice: when in doubt, reboot.
Rebooting can help you avoid spending time and money on expensive computer consulting calls. Simply exist out of the files and programs you are working on, the run through the typical shutdown and restart sequences in order to restart your computer.
If your computer problem is hardware-related (that is, if it involves a network card, modem, mouse, keyboard or sound card), you can go beyond rebooting. Go to your start menu, shut down your PC, then turn the power off for a minute or so. Finally, turn your PC on fully again to see if the problem resolved itself. Sometimes the system just needs a jumpstart to get right again.
The experts at Computer Consulting 101 have found that in approximately 10% to 20% of the cases where employees have called their computer consulting services representatives, a simple reboot was all it took. With figures like this, it makes sense to always take the simple advice of rebooting before you panic or make any expensive calls.
Blogged By: Computer Consulting Kit