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Thursday, May 11, 2006

One-Hour Server Replacement Guarantee

New Zealand's iSERVE Ltd is making waves as they launch the first one-hour server replacement guarantee for HP, Dell, and Apple servers. The move is part of their Honest IT Server Solutions program that has been in development for over two years.

These solutions will benefit VARs, ASPs, web designers, and developers as well as the businesses of all sizes that they serve. With their new program, "iSERVE guarantees to fix any server problem within an hour after it is identified or refund a customer’s money."

iSERVE General Manager, Joy Cottle, said, "This one-hour service guarantee gives iSERVE’s IT channel customers a competitive advantage and their end-user customers access to the fastest server support available in the world, as the standard response time for the industry is currently four hours or the following day."

To find out more about this innovative program, read the whole article (link above).

Blogged by Joshua Feinberg