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Sunday, August 06, 2006

Solution Providers Take Advantage of Back-to-School IT Needs

Solution providers are finding new opportunities as students prepare to go back to school and IT departments prepare for the demands of the beginning of the school year. Many districts are turning to private sector solution providers to help them with tech services during the summer months, including hardware implementation and upgrades on school computer memory.

Many solution providers state that business with K-12 and colleges and universities happens form May through August, particularly in software and hardware work. Once school starts, new products and services are rarely being implemented unless a school has an on-going service contract.

While many schools use solution providers to test equipment prior to the school year, many don’t have the time to look at every piece. Many solution providers find their help desk is flooded with emergency calls from schools during the fall. Everyone wants IT to be available immediately, but not all tests can be run until students are actually in front of the computers.

According to solution providers, schools tend not to spend time monitoring and securing systems, which tend to just sit there until the school year starts and the schools determine the systems are not working properly. The most important thing schools can do, according to experts is test out equipment and security during the summer to make sure everything is up-to-date and legal.

The back-to-school season is the best time for solution providers working with schools to create lasting relationships with schools because typically this time allows them to prove their worth during an emergency. Those solution providers able to outsource to provide extra IT support will have a better chance of relationships with schools in the long-run.

Blogged By: Joshua Feinberg