Start Your Own Computer Repair Business

As you start your own computer repair business in the small business arena, you might think you need to spend a lot of time learning “sexy” networking product platforms, impressing clients with buzzwords and seducing them with the latest and greatest technologies.

In reality, many businesses you will serve – especially those with less than 25 PC’s – will have extremely modest networking needs that can be met with easy-to-install, relatively inexpensive and highly mature technologies. You can profit from repairing and maintaining simple networks, both before and after the initial installation. There are very easy steps you can take to keep your clients’ systems up and running through long-term, proactive repair and maintenance agreements.

The following 3 tips can help you build strong relationships with steady clients as you start your own computer repair business by providing simple, high-margin maintenance services.

1. Prune the Weeds on the Server. Without internal IT staff, the shared folders on your clients’ servers can get pretty disorganized, bloated and inefficient in as little as a few weeks. If you take an active role as network manager and go beyond just basic repair services, you can help your clients get off to a strong start by instilling specific best practices. Encourage your clients to help you tackle disorganized file server shared folders by appointing one person in charge of server folder structure and file-naming conventions. While implementing a LAN can help your clients’ scale up their personal productivity to company-wide productivity, once there are folders being shared on a centralized file server, things get pretty complicated. Encourage your clients not to just let anyone put anything in the computer “filing cabinet” and follow a uniform structure.

2. Assign Organizational Responsibilities to Your Clients. As you start your own computer repair business, you need to make sure your clients appoint an “owner” of each shared file folder and that this person has four key responsibilities: designing and maintaining an orderly set of folders and sub-folders; monitoring storage space use (checking the MBs and GBs) in conjunction with any quota or storage management tools that you’ve already trained them to use; purging and archiving obsolete folders and files; setting up and enforcing file-naming conventions everyone can follow easily. This job is usually a good fit for a department manager, supervisor or team leader. No matter what, make sure your clients choose someone that is very well-organized and detail-oriented … even if this person is not the most computer literate.

3. Stay Proactive as You Start Your Own Computer Repair Business. You must be proactive about providing services to your clients, no matter which repair services or maintenance services you provide. A few times a year, follow-up with some informal client training on procedures for helping your clients stay organized. And be sure to review the condition of the server shared folders with the internal guru and those in charge of folders.

In this brief article, we outlined 3 tips to help you keep repair services to your clients simple and effective, while still adding tremendous value to your clients' networks. Learn more ways to start your own computer repair business and attract great, steady, high-paying clients now at the attached link.

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