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Tuesday, July 24, 2007

Technical Staff: Find the Right People to Protect Your Business

You need to be cautious when you decide to hire expert technical staff as part of your computer consulting business. You can’t afford to train and support someone that might one day become a competitor.

As an example, you might hire a technical person and pay for advanced training – Microsoft, Cisco, Citrix, etc. This same person could gain immense amounts of skills and then get some great experience in the field.

Eventually, your technical staff person might decide not to work with you and to start his/her own computer consulting business. This same person might also decide to take the clients gained through working at YOUR firm with him.

You Should Be Ready for Disasters

Don’t rely on one salesperson or technical staff person to bolster your whole company. You need to find a way to stay involved in the sales and service delivery process, even if you decide not to be the main person that does the work, and even if your technical skills are not incredibly strong. You must find a way to keep your best clients happy and loyal to you. This means being in some way involved in all aspects of your business.

The Importance of Contracts

Be sure to protect yourself by making technical staff sign contracts including non-compete clauses and non-disclosure agreements (NDAs). Talk to your attorney about how to make these fool proof before you hire anyone.

The Main Idea About Technical Staff Hiring

You need to be mindful of your business even after you hire technical staff to help support you. Have a clear plan to deal with potential problems before you come up against a real business crisis.

Added By: Joshua Feinberg